SRG DELIVERS WITH A DIFFERENCE...

CLOUT

Have you ever wished that you could bring to bear the technology, power and organization of a bank's collection department to manage your receivables?

CHOICE

Five years ago, SRG started offering boutique services to institutional clients. Our philosophy is that no two clients or credit products are the same and, as such, each requires a unique recovery program. This approach has made SRG the agency of choice to handle very large and complex accounts. Now for the first time you have choice, as SRG offers our innovative service program to small and medium sized businesses - providing them with the power of a bank.

TECHNOLOGY

The largest collection agencies utilize legacy computer systems, some of which are more than 20 years old. These systems are inflexible and contribute to the tendency of these agencies to treat clients as a faceless mass. SRG has made as a paramount goal the continuous updating and enhancement of our collection technologies. The results are easy to see as 100% of our systems and software have been replaced in the last 24 months. This commitment guarantees you the edge you demand in dealing with your receivables.

COLLECTION OFFICER

At most agencies, quotas are developed by management and assigned to collection officers. Our approach to personnel management differs from any agency in the country. Collection Officers negotiate a recovery plan, a “contract” between SRG and the Collection Officer, for their portfolio of accounts every month. This ensures that only the most motivated and dedicated staff handles your accounts.

SIMPLIFIED LITIGATION . . . . THE DREAM BECOMES A REALITY

Pursuing an account through the courts is almost never a client’s first choice as a recovery tactic. Even with the most productive portfolios, litigation will occasionally be a necessity. A single error in judgement could turn an entire portfolio into an overall loss. The first service SRG offered over five years ago the overseeing of litigation. Institutions hired SRG to direct their lawyers and ensure litigation cost control. This service is unparalleled in the industry. The nation’s institutional cornerstones have entrusted SRG to watch their lawyers. Imagine what we can do with your portfolio.

TRACING & COLLECTION INTELLIGENCE

You cannot recover from someone you are unable to find. An essential element in the success of any recovery strategy is a strong tracing ability. As a result of our technologically advanced operations, we have access to dozens of databases, many of which are proprietary or considered too expensive for other agencies to utilize. Even if you know where your customer is, do you know who he or she is? This is a matter of Collection Intelligence. One of our core products is advising institutions as to the true value of the covenant they have obtained and the cost of maximizing recovery on that covenant; thus ensuring that you are recovering the true value of your receivable. Now, when your clients say they are broke, you don’t have to take their word for it.

...BECAUSE YOUR NEEDS ARE UNIQUE.